Client Charter

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We promise to provide excellent and committed services in performing our roles and responsibilities as follows:
  1. To enhance our tourists information counter into efficient and friendly services and to provide updated information on tourism.
  2. To ensure the arts and cultural shows are undertaken as scheduled with a view to promote the culture.
  3. To manage the reservations and rental of available spaces at MaTiC along with efficient technical support services.
  4. To ensure the convenience and safety of tourists and guests are always assured.

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Contact Us

Malaysia Tourism Centre
109, Jalan Ampang,
50450, Kuala Lumpur.

Tel: 03- 9235 4848 / 9235 4800
Fax: 03- 2162 1149
Emel: webmaster@matic.gov.my

Operation Hours (Mon-Fri):
7.30 am - 5.30 pm
Tourist Information Counter:
8.00 am - 10.00 pm

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