Terms & Condition

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Terms & Condition
Below are terms and conditions that govern the use of the Ministry's portal, and state your rights and obligations when accessing and/or using the information and services on the site.
If you are accessing this portal, you acknowledge and agree that these terms and conditions are binding on you and constitute an agreement between you, the customer, and us, the Ministry, for such access and/or use.

These current terms and conditions supersede any previous terms and conditions you may have received or accessed to date via the portal. Your continued use and/or access of the services will be deemed to be your acceptance of these current terms and conditions.

Limitation of Liability
You expressly understand and agree that the Ministry shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill or other intangible losses resulting from:
  • The use or inability to use the portal;
  • The cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the portal;
  • Unauthorized acces to or alteration of or alteration of your transmission or data;
  • Statements or conduct of any third party on the portal; or\
  • Any other matter relating to the portal.

Links
This website may provide links to other websites. Such linked websites are owned and operated by third parties and as such, the Ministry has no control over such sites and resources. You acknowledge and agree that the Ministry is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any contents, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that the Ministry shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

Modifications to Terms of Service
The Ministry reserves the right at all times to vary, modify, delete or add to these Terms and Conditions by giving you prior notice thereof. However, in cases of urgency or in order to protect the security of the portal or in other circumstances beyond our control, when the Ministry finds it necessary to vary, modify, delete or add to these Terms and Conditions, it may do so without prior notice to you. It is accepted that in order to keep yourself up-to-date with any variation, modification, deletion or addition to these Terms and Conditions, you agree to access and peruse these Terms and Conditions periodically and on a regular basis. You further agree and accept that your continued access and use of these Terms and Condition (as varied or modified from time to time) will amount to your acceptance of any variation, deletion, modification or addition to these Terms and Conditions.

Modification towards Services
We have the right to modify and terminate the services (or part of the service) temporarily or permanently at any time according to our description with or without any notice. You agree that we will not be held responsible towards you or any other third-party for the modifications, suspension or termination of our services.

Public
The topics used in the terms can only be used as reference and cannot be counted as an interpretation of the terms.
If any of the terms and conditions are against the law or not legal from the viewpoint of the law be it the terms and conditions now or in the future, such terms shall be isolated and the remaining terms will still be enforced as though the isolated term did not exist because the isolated term is against the law or is not legal from the viewpoint of the law.

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Malaysia Tourism Centre
109, Jalan Ampang,
50450, Kuala Lumpur.

Tel: 03- 9235 4848 / 9235 4800
Fax: 03- 2162 1149
Emel: webmaster@matic.gov.my

Operation Hours (Mon-Fri):
7.30 am - 5.30 pm
Tourist Information Counter:
8.00 am - 10.00 pm

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